Thank you!

Please take 3 minutes to complete this Pre-Workshop Local Visibility Survey.

Pre-Workshop Survey

Your answers will help us tailor the workshop to your specific needs.

1. What type of business do you own?

2. Where do most of your current customers come from?

Referrals / word of mouth

Google Search

Google Maps

Social media

Networking

Paid ads

Walk-ins

Repeat customers

Email list

Other

3. When someone searches for what you offer in your area, how confident are you that your business shows up?

Very confident

Somewhat confident

Not very confident

I have no idea

I’ve never checked

4. Do you currently have a Google Business Profile?

Yes, and I update it regularly

Yes, but I rarely touch it

I think so, but I’m not sure

I don’t know what that is

5. When someone finds your business online, what do you think they see first?

A complete, current Google profile

Recent reviews

Helpful photos

Clear hours/contact info

A website that explains what to do next

Old or inconsistent information

Not enough reviews

I’m not sure

6. How consistently are you asking happy customers for Google reviews?

Every time

Most of the time

Sometimes, when I remember

Rarely

I don’t ask

I’m not sure what to say

7. What is your website URL (write N/A if you do not currently have one)?

8. How confident are you that your website turns visitors into leads?

Very confident — it brings in leads regularly

Somewhat confident — it works okay

Not confident — I’m not sure it does much

I have a website, but it mostly just sits there

I don’t currently have a website

9. How do new leads usually contact you?

Website form

Phone call

Text message

Instagram/Facebook DM

Google Business Profile

Booking calendar

Walk-in

Other

10. What happens after someone reaches out?

I respond manually when I can

I have an automatic reply set up

They can book directly on my calendar

I track them in a CRM or lead pipeline

Sometimes leads fall through the cracks

I don’t have a clear process

11. Which part of your customer journey feels the messiest right now?

Getting found online

Building trust once people find me

Getting people to contact me

Scheduling appointments or calls

Following up with leads

Asking for reviews

Re-engaging past customers

Keeping all my tools connected

I’m not sure, but I know it could be smoother

12. What would you most like to make easier or automate?

Review requests

Lead follow-up

Appointment reminders

Contact forms

Booking calendar

Google Business Profile updates

Social media posting

Email/text nurture

New client onboarding

Re-engaging past customers

Tracking leads and opportunities

I’m not sure yet

13. If you discovered your online visibility system was costing you customers, what kind of help would you most likely want?

I’d want to DIY it with a clear plan

I’d want a simple platform and guidance

I’d want someone to set it up for me

I’m actively looking for help now

I’m just exploring

14. What would make this workshop a big win for you?